Wireless Charging ~ not working?

Faults and Technical chat for the Hyundai Tucson
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Beards
Posts: 215
Joined: Wed May 11, 2022 3:14 pm
Location: Peak District

Post by Beards »

Looking for help. I decided to try to wireless charge my iPhone 15 Pro Max today but cannot get it to carry out charging. I removed any cover on the phone and enabled wireless charging in the settings but still nothing…. Any ideas?
Tucson PHEV Ultimate + Tech Pack. Amazon Grey/Moss Grey
Ordered: 10 May 2022
Estimated Delivery: Oct/Nov/Dec/Jan/Feb 2022/23
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Pick up: 08 Mar 2023
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Picked up: 18 Jan 2024

mah006
Posts: 127
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Post by mah006 »

Did you know the charging part is the sloping side closest the driver & not the flat bottom
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Beards
Posts: 215
Joined: Wed May 11, 2022 3:14 pm
Location: Peak District

Post by Beards »

mah006 wrote: Sun Feb 04, 2024 12:18 pm Did you know the charging part is the sloping side closest the driver & not the flat bottom
Thanks….
To be honest I have tried it all over. Does not seem to matter where exactly it is placed… Tried it with the wife’s iPhone 13 Pro Max as well and nor does that charge.
Tucson PHEV Ultimate + Tech Pack. Amazon Grey/Moss Grey
Ordered: 10 May 2022
Estimated Delivery: Oct/Nov/Dec/Jan/Feb 2022/23
Dealers: 28 Feb 2023
Pick up: 08 Mar 2023
Refused: 08 Mar 2023
New Order: 08 Mar 2023
Picked up: 18 Jan 2024
Beards
Posts: 215
Joined: Wed May 11, 2022 3:14 pm
Location: Peak District

Post by Beards »

Sorted….. I did a reset and after noticed the WC was switched OFF. Turning this back on again rectified the problem. Must have been a gremlin in the system.
Tucson PHEV Ultimate + Tech Pack. Amazon Grey/Moss Grey
Ordered: 10 May 2022
Estimated Delivery: Oct/Nov/Dec/Jan/Feb 2022/23
Dealers: 28 Feb 2023
Pick up: 08 Mar 2023
Refused: 08 Mar 2023
New Order: 08 Mar 2023
Picked up: 18 Jan 2024
Deleted User 1326

Post by Deleted User 1326 »

Beards wrote: Sun Feb 04, 2024 12:34 pm I have tried it all over. Does not seem to matter where exactly it is placed… Tried it with the wife’s iPhone 13 Pro Max as well and nor does that charge.
That is a bit of a bummer! As ‘mah006’ has mentioned, it is the sloping side that contains the charging element and not the flat base of that area but I’m sure you know that.

As you have enabled wireless charging in settings, it should work but the fact that neither your iPhone nor your good lady wife’s receives charge suggests that there is a fault.

It should go without saying that the charger only works while the ignition is switched on but I’m sure you’re savvy enough not to have been testing the feature while sitting in the car without the system being switched on.

If there is a pinhole in the infotainment unit that permits a paper clip or similar to reset its functions, that might be worth a try but really, you are entitled to be very annoyed that the charging feature isn’t present. However, that’s what the warranty is for.
Philr
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Post by Philr »

Have you been able to wirelessly charge the phones elsewhere?
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I don't have a carbon footprint because I drive everywhere.

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Deleted User 1326

Post by Deleted User 1326 »

Beards wrote: Sun Feb 04, 2024 2:16 pm Sorted….. I did a reset and after noticed the WC was switched OFF.
Glad you got it fixed as you have had such a hard time actually getting the car you wanted.....at least, one that works!😊
Beards
Posts: 215
Joined: Wed May 11, 2022 3:14 pm
Location: Peak District

Post by Beards »

Indalo wrote: Sun Feb 04, 2024 4:07 pm
Beards wrote: Sun Feb 04, 2024 2:16 pm Sorted….. I did a reset and after noticed the WC was switched OFF.
Glad you got it fixed as you have had such a hard time actually getting the car you wanted.....at least, one that works!😊
Thanks mate 👍👍
Tucson PHEV Ultimate + Tech Pack. Amazon Grey/Moss Grey
Ordered: 10 May 2022
Estimated Delivery: Oct/Nov/Dec/Jan/Feb 2022/23
Dealers: 28 Feb 2023
Pick up: 08 Mar 2023
Refused: 08 Mar 2023
New Order: 08 Mar 2023
Picked up: 18 Jan 2024
andrewsmith
Posts: 12
Joined: Tue Oct 17, 2023 5:09 pm

Post by andrewsmith »

Beards wrote: Sun Feb 04, 2024 2:16 pm Sorted….. I did a reset and after noticed the WC was switched OFF. Turning this back on again rectified the problem. Must have been a gremlin in the system.
Remember to remove it before you leave the car. It does remind you when you turn the ignition off but even so.
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