4th Service cost in 'Service Plan'

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kassy64
Posts: 34
Joined: Sun Mar 31, 2024 10:42 am

Post by kassy64 »

Hi, new owner of a Tucson N Line S 73 plate.
I'm looking at taking out a service plan and costs seem reasonable (once RAC included etc), but just wondered why the 4th year service (4 years or 40k miles) is so much more expensive.
The individual prices I've been quoted are-
Year 1 - £162
Year2 - £274
Year 3 - £171
Year 4 - £439 ***

I've had a look online and cant find a detailed schedule list anywhere for UK as to what's covered in each service.
Everything ive seen indicates the 4th should in theory be the same as the 2nd but that doesn't explain the high cost.
It must be for additional work, but no one not even one dealer i've contacted has a clue, they just say 1 is same as 3, and 2 same as 4.
If that's the case i will take the 3 year plan, as its significantly cheaper as doesn't have that 4 th service included.
Anyone able to advise before i take out the plan.
Thanks

Deleted User 1711

Post by Deleted User 1711 »

Here you go. I have to admit that I don't have a service plan and my services thus far have actually been marginally cheaper than the plan. Servicing costs outside of a plan are very regional and vary quite a lot. Fortunately for me I'm in a cheaper region. Obviously I'm paying in one hit rather than spreading the cost.

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kassy64
Posts: 34
Joined: Sun Mar 31, 2024 10:42 am

Post by kassy64 »

DotDotDotDot wrote: Sun Mar 31, 2024 11:13 am Here you go. I have to admit that I don't have a service plan and my services thus far have actually been marginally cheaper than the plan. Servicing costs outside of a plan are very regional and vary quite a lot. Fortunately for me I'm in a cheaper region. Obviously I'm paying in one hit rather than spreading the cost.
That’s great thanks, will have a better look later as only on phone at present. Thanks
kassy64
Posts: 34
Joined: Sun Mar 31, 2024 10:42 am

Post by kassy64 »

Hi Dot, I’ve checked 4 dealers around me (Sussex so probably pricey) and even locally the prices for the first 4 services vary considerably, for example, service 1 ranges from about £180 to £280. The plan will save me money even against the cheapest dealer locally, on current costs plus with inflation that will increase further. I will probably take the 4 year plan as now I know it covers the spark plug change at service no. 4. Thanks again for the schedule.
joolstdi
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Joined: Tue Jan 11, 2022 7:44 pm
Location: Wales

Post by joolstdi »

Hi I am booked in for my second service with my local dealer and I also need a software update on map and car and need new wiper blades.
The car is on lease and this is what they sent me as a invoice.
1. 20000 Miles/ 2 Year Service £294.35
2. Diagnostic Check (up to 1 hour) £115.50
3. Wiper Blades Front Both Sides £83.24
Tucson Ultimate PHEV Auto + Teck Pack
Ordered Jan 2022
Delivered June 2022
kassy64
Posts: 34
Joined: Sun Mar 31, 2024 10:42 am

Post by kassy64 »

That’s a crazy price for 2 x wiper blades. I’d be tempted to sort that myself. What is the diagnostic check for? Do you have warning lights on or something.
Deleted User 1711

Post by Deleted User 1711 »

kassy64 wrote: Sun Mar 31, 2024 7:48 pm That’s a crazy price for 2 x wiper blades. I’d be tempted to sort that myself. What is the diagnostic check for? Do you have warning lights on or something.
Don't forget to add-on the MOT for year 3 onwards. From what I can recall they are discounted and its convenient to get it done at same time as service.

Consumable such as wiper blades are so much cheaper to do yourself. A set of fronts in less than £30 and take minutes to fit.
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Indalo
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Location: Herts/Spain

Post by Indalo »

The Hyundai servicing plans make economic sense and arranging one was one of the first actions I took after taking delivery of my Tucson. Some dealers may not like performing the work at the price they receive from Hyundai but that’s just tough!

Some of the labour rates in particular areas are really aspirational so they should be grateful at getting some ‘bread & butter’ work via the plans provided by Hyundai UK, as many potential customers will simply take their cars to independent garages for servicing once they are confronted by the prices. I have no doubt that such practice is already fairly common and that is one sure way to shrink the customer base and to deter new customers.

My own view is that I am happy to have my Hyundai serviced by the people best equipped to deal with Hyundai cars and that is why I have a plan in place. Previously, I had a KIA plan in place from first purchase of my Optima Tourer and that was a five-service plan which I paid for in advance. It cost £609.00 which I thought very reasonable at the time. With inflation, it turned out to be an excellent deal and at the time of the 5th service, the receptionist at my local dealership asked me if I wished to take out a further two-service plan with the same company (Emac) and they threw in one MOT test for free. I can’t remember the price but it was a terrific deal as service #6 is an expensive one. I decided to p/ex my car for the Tucson before the 7th service came up but as that was only an inspection really, I didn’t mind at all as just the 6th service alone was more than I had paid for 6&7 with an MOT.

My current 5-service plan with two MOTs seemed expensive when I took it out but I guess that by the time the car reaches its 4th service, the overall cost will seem like a bargain in this economic climate.
2023 Tucson Hybrid (HEV) Ultimate; ordered 12/05/23 - collected from dealership 07/06/23.
kassy64
Posts: 34
Joined: Sun Mar 31, 2024 10:42 am

Post by kassy64 »

Indalo wrote: Mon Apr 01, 2024 9:02 am The Hyundai servicing plans make economic sense and arranging one was one of the first actions I took after taking delivery of my Tucson. Some dealers may not like performing the work at the price they receive from Hyundai but that’s just tough!

Some of the labour rates in particular areas are really aspirational so they should be grateful at getting some ‘bread & butter’ work via the plans provided by Hyundai UK, as many potential customers will simply take their cars to independent garages for servicing once they are confronted by the prices. I have no doubt that such practice is already fairly common and that is one sure way to shrink the customer base and to deter new customers.

My own view is that I am happy to have my Hyundai serviced by the people best equipped to deal with Hyundai cars and that is why I have a plan in place. Previously, I had a KIA plan in place from first purchase of my Optima Tourer and that was a five-service plan which I paid for in advance. It cost £609.00 which I thought very reasonable at the time. With inflation, it turned out to be an excellent deal and at the time of the 5th service, the receptionist at my local dealership asked me if I wished to take out a further two-service plan with the same company (Emac) and they threw in one MOT test for free. I can’t remember the price but it was a terrific deal as service #6 is an expensive one. I decided to p/ex my car for the Tucson before the 7th service came up but as that was only an inspection really, I didn’t mind at all as just the 6th service alone was more than I had paid for 6&7 with an MOT.

My current 5-service plan with two MOTs seemed expensive when I took it out but I guess that by the time the car reaches its 4th service, the overall cost will seem like a bargain in this economic climate.
All very sensible advice Indalo, thanks.
I have just taken the 4 year service plan out and works out about £250 per service (x4), and includes the more expensive 4th service. Once you factor in the annual RAC cover i am basically looking at about £175 per year for my car to be serviced by Hyundai and its inflation proof also. In my opinion you would struggle to match that at any independent garage, especially with the major 4th service included.
Thanks for all the assistance.
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Indalo
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Location: Herts/Spain

Post by Indalo »

kassy64 wrote: Mon Apr 01, 2024 7:03 pm Once you factor in the annual RAC cover i am basically looking at about £175 per year for my car to be serviced by Hyundai and its inflation proof also.
There’s no arguing with those economics.

My take on the matter is that Hyundai provides one of the finest warranties in the industry. The company specifies what is covered and for how long. All of the provisions are in print and therein is contained the company’s promise should problems occur with the vehicle. In return, Hyundai expects owners to ensure the vehicle is serviced in accordance with the laid-down schedule, that is to say, within the time/mileage parameters that pertain to the particular model.

Hyundai recognises that there are some who may wish to have their car serviced at an independent garage under the Block Exemption provisions and the only stipulations on which the company insists are that every item, oil, fluids, filters, etc, are genuine Hyundai parts or of at least equivalent quality. A fully detailed invoice from a VAT-registered garage, listing every item with part numbers must be supplied for each service, dated so as to ensure that time and mileage limits are within Hyundai’s specifications.

To paraphrase the main presenter for several years of a well-known TV car show, “How hard can it be?”

Perhaps a saving can be made at some independent garages but many will be unfamiliar with Hyundai cars and there are other maintenance tasks that may be required besides servicing, which only KIA dealerships will be able to perform. Come the day when, god forbid, something major goes wrong, a Hyundai-serviced and maintained vehicle owner will have his or her car repaired for free under the Hyundai warranty, almost certainly without quibble. An owner who has chosen to have his car serviced at a local garage by ‘my mechanic’🙄, will probably have to jump through several hoops before KIA UK accedes to any warranty claim and they will understandably want sight of the relevant documentation to ensure that every ’t’ has been crossed and every ‘I’ dotted before giving authority for the work to be performed at a network dealer.

At my age, I can do without hassle about warranty claims, should one become necessary, so even if I perhaps pay a little more for main dealer servicing than those who purchase a brand new car and skimp on servicing costs, I know where I would rather entrust my car for it’s once-yearly (in my case) service.
2023 Tucson Hybrid (HEV) Ultimate; ordered 12/05/23 - collected from dealership 07/06/23.
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